100% satisfaction guarantee
If a Kingdompetsupplies.com product does not meet your expectations, you may return it for an exchange or a prompt refund of the product purchase price. (Excludes Special orders or Clearance items)
There is a "no questions asked" 30 day return guarantee.
Simply package up the item and return it to us at the address on the shipping label; no return authorization needed! It is that easy! We do recommend that you use a tracking method with your paid shipping choice for your records.
We will issue a refund within 30 business days (if not sooner).
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*Return guarantee excludes special order items, seasonal/holiday items, or custom-size products. 25% restocking applies on special orders/seasonal items.